Michiru looks like a real Tokyo lady by working on a laptop in a café and sending off work emails.
The reason Makoto needed Kahlua, er, Coffee Rum, was because she learned at her internship that her retail smile doesn't work as a corporate smile. Michiru didn't even consider what her corporate smile looks like.
Nao! Nao should know the right smile for customer service! Except she's drunk already and just wants to eat donuts.
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